{"id":3040,"date":"2020-01-13T17:11:04","date_gmt":"2020-01-13T17:11:04","guid":{"rendered":"https:\/\/groupebellonpr.wpenginepowered.com\/marketing-guide-for-restaurants\/"},"modified":"2025-05-07T19:03:51","modified_gmt":"2025-05-07T19:03:51","slug":"marketing-guide-for-restaurants","status":"publish","type":"post","link":"https:\/\/www.groupebellonprestige.com\/en\/blog\/marketing-for-restaurants\/","title":{"rendered":"Marketing Guide for Restaurants"},"content":{"rendered":"<img fetchpriority=\"high\" decoding=\"async\" id=\"Mzg4OjQ1MQ==-1\" class=\"alignnone size-full wp-image-4909 nitro-lazy\" src=\"data:image\/svg+xml;base64,PHN2ZyB2aWV3Qm94PSIwIDAgOTYwIDY0MCIgd2lkdGg9Ijk2MCIgaGVpZ2h0PSI2NDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+\" sizes=\"(max-width: 960px) 100vw, 960px\" alt=\"marketing pour restaurant\" width=\"960\" height=\"640\" \/>\n\n<span style=\"font-weight: 400;\">In Quebec alone, there are <\/span><a href=\"https:\/\/restauration.org\/portrait-de-lindustrie\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">over 20,500 restaurateurs<\/span><\/a><span style=\"font-weight: 400;\"> according to the figures listed by the Association des restaurateurs du Qu\u00e9bec. These numbers are<\/span><b> important indicators <\/b><span style=\"font-weight: 400;\">of the competition to which restaurateurs are subjected. Today, customers do not just want to eat, they also want<\/span><b> to live an experience<\/b><span style=\"font-weight: 400;\">. The restaurant environment is a demanding environment, and the slightest mistake doesn\u2019t forgive.<\/span>\n\n<span style=\"font-weight: 400;\">Many restaurateurs make the mistake of closing their patio at the first cool autumn breeze. This error certainly results in<\/span><b> a loss of income <\/b><span style=\"font-weight: 400;\">due to the decrease in the restaurant\u2019s capacity. In addition, guests who wish to enjoy a beautiful day outdoors will probably eat at a competitor\u2019s place where the patio is still open.\u00a0<\/span>\n\n<span style=\"font-weight: 400;\">Restaurant owners who take the necessary precautions to offer a pleasant experience to their customers are generally winners and are doing well. The customer experience does not begin when the food is on the table. It starts at the very moment when<\/span><b> your customer looks at your restaurant<\/b><span style=\"font-weight: 400;\">.<\/span>\n\n<span style=\"font-weight: 400;\">Discover our marketing guide for restaurants to distinguish yourself from the competition and put yourself on the right track for your restaurant\u2019s\u00a0 success.<\/span>\n<h2><span style=\"font-weight: 400;\">The importance of a professional website<\/span><\/h2>\n<span style=\"font-weight: 400;\">In the past, we passed it along by word of mouth when we discovered a good restaurant. Today, we read reviews on Google and ask Siri to tell us which is the best restaurant nearby. In other words, <\/span><b>your website <\/b><span style=\"font-weight: 400;\">is your most powerful ally to ensure <\/span><b>the visibility of your establishment.\u00a0<\/b>\n\n<span style=\"font-weight: 400;\">At any time of the day, a potential customer could open his Internet, either mobile or computer, to discover your restaurant. It will inspire your future customers to visit your establishment and inform your customers about what you have to offer. When it comes to restaurant marketing, the website is one of the most important elements. After all, the customer experience begins when your customer discovers your restaurant.\u00a0<\/span>\n\n<span style=\"font-weight: 400;\">In the age of technology, the majority of customers browse the web before choosing where to put their money. Feel free to decorate your website by adding<\/span><b> tantalizing photos of your menu<\/b><span style=\"font-weight: 400;\"> as well as professional photos of your interior and exterior layout.<\/span>\n\n<span style=\"font-weight: 400;\">We strongly recommend adding a testimonial section to your website. The positive reviews and comments from your customers have a lot of influence on potential customers. You can also add a booking section so that your customers can make an online reservation. This is a winning option that makes it easier for your customers, but it still requires good organization.<\/span>\n<h3><span style=\"font-weight: 400;\">The research intention of your customers<\/span><\/h3>\n<span style=\"font-weight: 400;\">Google and Siri are allies, if you know how to handle them. Most of your customers who come from the internet started their search by simply saying \u201cGoogle, find me a good restaurant nearby.\u201d It is therefore of paramount importance<\/span><b> to be listed in search engine results <\/b><span style=\"font-weight: 400;\">for your establishment to be an option for your potential customers.<\/span>\n\n<span style=\"font-weight: 400;\">To do this, there are several methods. To start, you need a website. Unfortunately, having a web page is not enough to appear in the search engines. Here are some solutions you could consider for marketing your restaurant on the internet:<\/span>\n<ul>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Organic SEO: effective, but slow. This process is hard work and results may be delayed;<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Optimizing your Google My Business page: Add videos, images, write a description and make posts. For photos, we strongly suggest using the services of a professional photographer. However, with a latest-generation smartphone, it is possible to obtain quality professional photos.<\/span><\/li>\n<\/ul>\n<span style=\"font-weight: 400;\">For organic SEO, there are<\/span><b> some steps <\/b><span style=\"font-weight: 400;\">to be followed:<\/span>\n<ul>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Submit the site map to Google and Bing;<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Optimize the speed of your website;<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Optimize your pages;<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Make sure your website is mobile-friendly, since the majority of internet searches today are made from smart devices;<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">External optimization of the site (backlinks)<\/span><\/li>\n<\/ul>\n<span style=\"font-weight: 400;\">Some of these tasks require patience, especially if you are just starting out. Therefore, we recommend using a professional web agency to help you with SEO. Otherwise, if you have the time, you can always consult documentation on the subject.<\/span>\n\n<span style=\"font-weight: 400;\">Other solutions are also available to you, such as registering your restaurant on online directories. The Yellow Pages and Yelp are pages that are visited regularly by customers and this<\/span><b> solution is simple and fast<\/b><span style=\"font-weight: 400;\">. It will take you very little time to create your company profile, add photos and write an enticing description to make your future customers hungry.<\/span>\n<h2><span style=\"font-weight: 400;\">Good communication: a key element of success<\/span><\/h2>\n<span style=\"font-weight: 400;\">Communication is at the root of any relationship. When you want to buy a product, you want to be informed of all the contract\u2019s fine print before signing. It\u2019s the same for a restaurateur and his consumers. For your customers to be interested in your offer, they must first know your offer!\u00a0<\/span>\n\n<span style=\"font-weight: 400;\">Good communication is the basis of good restaurant marketing. But how can an establishment ensure good communication with its customers? In addition to using your website, here are<\/span><b> some effective ways<\/b><span style=\"font-weight: 400;\"> to keep in touch with your consumers.<\/span>\n<h3><span style=\"font-weight: 400;\">Social networks, a powerful marketing tool for restaurants<\/span><\/h3>\n<span style=\"font-weight: 400;\">Twitter, Instagram, Facebook, everyone knows these websites and a large part of your customers, present and future, use them on a daily basis. They are now an integral part of the customer experience and are powerful marketing tools for any savvy restaurateur.\u00a0<\/span>\n\n<span style=\"font-weight: 400;\">Having a social media presence is a good way to keep an open door between you and your consumers. Whether you are on one or several social networks, make sure you look after your online presentation. We recommend you<\/span><b> focus on quality rather than quantity<\/b><span style=\"font-weight: 400;\">, and maximize your online presence by starting with a single network.\u00a0<\/span>\n\n<span style=\"font-weight: 400;\">Facebook is the most used platform around the world. It has more than a billion users \u2013 so it\u2019s a great starting point for any restaurant that wants to become known in its community. Here are some good tips for getting started on Facebook.<\/span>\n\n<b>The number of posts<\/b>\n\n<span style=\"font-weight: 400;\">Facebook, like Google, regularly changes its algorithm. Therefore, it is difficult to determine how many posts are ideal for optimal reach. We estimate that 3 or 4 posts per week are a good starting point for any company that wants to start on Facebook. Of course, when you are more comfortable, one post per day is preferable. This allows your page<\/span><b> to have a better reach<\/b><span style=\"font-weight: 400;\">. Ideally, you have someone in-house to look after your social network. Otherwise, you can always hire externally to help you in this growth strategy.<\/span>\n\n<span style=\"font-weight: 400;\">Warning ! Even though regular posting is important, make sure the posted content is of good quality and relevant. A good way to optimize your presence on Facebook is to post content with photos or video. We also recommend creating a unique hashtag (#) for your customers to post content. This is free advertising and your potential customers will be happy to see other users commenting and posting about your restaurant.<\/span>\n\n<b>Encourage your customers to generate content<\/b>\n\n<span style=\"font-weight: 400;\">Give incentives to your customers. For example, if you want to share customer-created content, you must request permission. Here are some examples of content shared by users:<\/span>\n<ul>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tweets<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Instagram stories<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sharing photos on your social networks<\/span><\/li>\n<\/ul>\n<span style=\"font-weight: 400;\">Another advantage of Facebook is that you can <\/span><b>\u00a0manage your customers\u2019 reviews. <\/b><span style=\"font-weight: 400;\">\u00a0Your customers may recommend or discourage your establishment based on the service they received. Although this is not content, we advise you to use the reviews as marketing for your restaurant. Invite your customers to leave their reviews on your Facebook, Yellow Pages or Yelp.<\/span>\n\n<span style=\"font-weight: 400;\">But having reviews is not enough! Take the time to thank your customers who leave positive comments, and respond to those who leave negative reviews to find out what you could have done to satisfy them. Do not ignore negative reviews. Take the time to answer them and show your customers that their satisfaction is important to you. You can also check internally to understand what happened and how you could remedy the situation so that it does not happen again.<\/span>\n<h2><span style=\"font-weight: 400;\">Do not neglect your exterior design<\/span><\/h2>\n<span style=\"font-weight: 400;\">As mentioned before, the customer experience starts as soon as your customer discovers your restaurant. If the appearance of your website is important, the exterior design of your restaurant is a key element of your success. The first impression is extremely important and your exterior design could be the element that will tip your potential customer for or against visiting your establishment. Your decor should be inviting and make your customers want to visit the restaurant.<\/span>\n\n<span style=\"font-weight: 400;\">If you have a patio, do not hesitate to invest in it. A beautiful patio draws the eyes of many passersby and will influence more than one to come and sit. Here are some interesting suggestions for your patios:<\/span>\n<ul>\n \t<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.groupebellonprestige.com\/fr\/commercial-industriel\/parasols-terrasse\/\"><span style=\"font-weight: 400;\">Patio umbrellas<\/span><\/a><span style=\"font-weight: 400;\">: Decorate your patio with umbrellas. These umbrellas, in addition to protecting your guests from the sun and offering them shade in the hot season, are definitely<\/span><b> underrated marketing tools<\/b><span style=\"font-weight: 400;\">. Choose colors that catch the eye or fit well with your brand. Decorate your umbrellas with lettering so your customers recognize you quickly. There are so many possibilities to improve your outdoor layout simply by adding umbrellas on your patio.<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add a <\/span><a href=\"https:\/\/www.groupebellonprestige.com\/fr\/commercial-industriel\/bannieres\/\"><span style=\"font-weight: 400;\">banner<\/span><\/a><span style=\"font-weight: 400;\"> to your restaurant. Most banners can be used during the 4 seasons because they are wall mounted or suspended from poles. Do not hesitate to consult experts to choose the right banner for your restaurant.<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Install a <\/span><a href=\"https:\/\/www.groupebellonprestige.com\/fr\/commercial-industriel\/auvents-terrasses-fixes\/\"><span style=\"font-weight: 400;\">fixed awning<\/span><\/a><span style=\"font-weight: 400;\">. There are many advantages to having a fixed patio awning. Like umbrellas, these can be personalized with colors and lettering of your choice. You can add your logo or brand and distinguish yourself from your competition. They also allow you to increase your income by increasing the capacity of your restaurant. You can also protect your customers against the sun and the light rains, and to prolong the season, you will only have to add <\/span><a href=\"https:\/\/www.groupebellonprestige.com\/fr\/commercial-industriel\/chauffe-terrasses\/\"><span style=\"font-weight: 400;\">electric patio heaters<\/span><\/a><span style=\"font-weight: 400;\">. Awnings are powerful marketing tools for restaurateurs.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Your interior decor<\/span><\/h2>\n<span style=\"font-weight: 400;\">Here are some marketing tips for restaurants you could benefit from to improve your interior decor:<\/span>\n<ul>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add plants to your decor if your restaurant\u2019s theme allows it. A little greenery is always appreciated and adds an interesting natural touch to your establishment;<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Take the time to consider your lighting design. Brightness is important to create a pleasant atmosphere. We also recommend opting for privacy and betting on candles.<\/span><\/li>\n \t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Optimize your restaurant according to its capacity and the comfort of your customers. Maximize your space while keeping your customers\u2019 comfort first. Having a large capacity is good, but if you neglect your customers\u2019 comfort, they will not come back.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Customer Loyalty<\/span><\/h2>\n<span style=\"font-weight: 400;\">Another restaurant marketing tool is the loyalty program. Having customers is good, but retaining them at your restaurant is even better. To do this, you can collect their email addresses from your website. This allows you to send them offers, discounts and promotions as well as keep in touch with them. There are many tools for email collection, but we recommend MailChimp. This platform is <\/span><b>easy to use<\/b><span style=\"font-weight: 400;\"> and will allow you to automate communications between you and your customers in real time.<\/span>\n\n<span style=\"font-weight: 400;\">In order to encourage your customers to give you their email address, here is what you could do. You could<\/span><b> give them a discount or a gift <\/b><span style=\"font-weight: 400;\">like a first drink or a free admission. Ex: We offer you an alcoholic beverage of your choice during a table d\u2019h\u00f4te purchase: Stay tuned for our new products, offers and promotions! This offer is valid until December 12, 2019.\u00a0\u00a0<\/span>\n\n<span style=\"font-weight: 400;\">When you have their emails, you can then send them your offers, promotions, new menus and special events more easily.<\/span>\n\n<span style=\"font-weight: 400;\">You can also offer a<\/span><b> loyalty card<\/b><span style=\"font-weight: 400;\">. This is an inexpensive option that pays off. For example, after 5 meals purchased, the 6th is free ! It will be up to your employees to offer the reward card at the end of the meal to maximize commitment. You will need to inform your employees about the benefits of the card so they can communicate these benefits clearly to your customers.<\/span>\n\n<span style=\"font-weight: 400;\">We hope our restaurant marketing guide inspires you and we are excited to contribute to your success.<\/span>","protected":false},"excerpt":{"rendered":"<p>In Quebec alone, there are over 20,500 restaurateurs according to the figures listed by the Association des restaurateurs du Qu\u00e9bec. These numbers are important indicators of the competition to which restaurateurs are subjected. Today, customers do not just want to eat, they also want to live an experience. The restaurant environment is a demanding environment, [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":2946,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"yasr_overall_rating":0,"yasr_post_is_review":"","yasr_auto_insert_disabled":"","yasr_review_type":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-3040","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Marketing Guide for Restaurants - Le Groupe Bellon Prestige<\/title>\n<meta name=\"description\" content=\"Are you looking for marketing ideas for your restaurant? Discover our guide to inspire you and help you achieve your goals.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.groupebellonprestige.com\/en\/blog\/marketing-for-restaurants\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Marketing Guide for Restaurants - Le Groupe Bellon Prestige\" \/>\n<meta property=\"og:description\" content=\"Are you looking for marketing ideas for your restaurant? 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