{"id":2996,"date":"2020-12-01T15:19:00","date_gmt":"2020-12-01T15:19:00","guid":{"rendered":"https:\/\/groupebellonpr.wpenginepowered.com\/how-to-last-125-years-in-business\/"},"modified":"2025-05-07T19:04:10","modified_gmt":"2025-05-07T19:04:10","slug":"how-to-last-125-years-in-business","status":"publish","type":"post","link":"https:\/\/www.groupebellonprestige.com\/en\/blog\/how-to-last-125-years-in-business\/","title":{"rendered":"How to last 125 years in business?"},"content":{"rendered":"Did you know the leader in custom awnings, Groupe Bellon Prestige, has been in business for over 100 years?\n\nCurrently, there are around 236,000 active SMBs<\/strong> in Quebec. Groupe Bellon Prestige is one of the companies that has prospered and has been part of the Quebec decor for 125 years. We offer an awning design and installation service to residential and commercial owners. Whether you need a custom awning or a winter shelter, we\u2019re here to simplify your life<\/strong>.\n\nIn Quebec, around 96,000 companies<\/a> emerge every year. Of these 96,000 companies, 98% will survive their first year. <\/strong>Subsequently, Quebec recorded more significant declines. After 5 years, 63% of these companies will still be in operation, and after 10 years, only 43%. So, we can conclude that staying in business for over 100 years is a feat.<\/strong>\n\nOur family business is in its 4th generation, and our president, Carole Bellon, is already preparing the ground for the 5th generation.\n\nFind out how the Groupe Bellon Prestige has managed to stay in business for over 100 years. Here are our tips.\n

The importance of reputation in the business<\/h2>\nGroupe Bellon Prestige specializes in the design and installation of custom-made awnings and shelters. Our ability to offer custom awnings in over 500 colours and all shapes has enabled us to secure prestigious contracts such as the Olympic Games, Expo 67<\/strong>, and even the canvases of COVID-19 testing clinics in 2020<\/strong>.\n\nThe complexity of the products we offer makes us stand out. The experience and expertise of our employees are also a key element in maintaining our reputation\u2019s impeccable quality. Some of our employees have been with us for several decades. It is this same experience that allows us to ensure an unequalled quality standard<\/strong> in the industry.\n

Dedicated customer service: an undeniable asset<\/h2>\n

Training your representatives<\/h3>\nYour employees represent your business. You must therefore ensure they are well trained to answer your customers\u2019 questions. At Groupe Bellon Prestige, a representative will take several hundred hours<\/strong> before getting to know all the products offered. This is why we ensure our representatives receive quality training before answering our customers\u2019 questions.\n

Quality support<\/h3>\nOur company also stands out by offering a turnkey service. Whether our customers are looking for a custom awning or a winter shelter, we support them from start to finish. <\/strong>From the first call, we make sure the client feels taken care of by a dedicated and competent team.\n\nTo do this, our representative travels to advise the client, takes the time to fully understand their needs and take the measures for a quick and free quote. <\/strong>Then, a project manager takes the exact measurements to make a plan for your custom awning. Then a purchasing manager checks that we have the necessary materials for the project and takes care of purchasing the missing materials if necessary.\n\nFinally, the production of your awning begins in our 35,000 square foot factory. <\/strong>In 4 weeks, you will receive a custom-made awning of unparalleled quality.\n

Related services to better serve our customers<\/h3>\nProviding many services to your customers is also an advantage. For example, as soon as we finish the custom awning\u2019s production, we contact the customer to offer an installation date.<\/strong>\n\nBesides the installation, we also offer our customers the possibility of having us do the cleaning and waterproofing<\/a> of their canvases. So if the canvas gets dirty, we can clean it for our customers.\n\nHere are some of the other services offered by our custom awning specialists:\n